Delivery

• Q: Can my item be delivered to a PO Box?
  

  We are unable to deliver to a PO Box as all items are sent via our Australia wide courier system. Please ensure you provide a residential or business address during check out.

• Q: Does Someone Need To Be Home To Accept Delivery?
  

  We strongly recommend someone being available to accept delivery as we use a secure courier who requires a signature as proof of receipt. For your convenience, we recommend having your order sent to your work address if being at home during business hours is not an option.

• Q: Does Your Postage Fee Include Insurance?
  

  Yes, freight costs include full insurance.

• Q: How Do I Track The Progress Of My Delivery?
  

  By close of business on the day your order has been dispatched, you will receive an email from our courier with full tracking details and information so that you can monitor your order online and in real time.

• Q: How Long Will Delivery Take After Dispatch?
  

  Typical delivery times expected are:

  2 – 3 business days (VIC & NSW)
  3 – 5 business days (SA, ACT, QLD)
  5 – 7 business days (WA, NT & TAS)

  Please allow for an extra day or 2 for all rural deliveries.

• Q: How Much Is Delivery?
  

  We offer Australia wide courier for all products in the Milan Direct range. All items are usually dispatched within 24 hours of payment. To easily calculate your delivery, simply enter your postcode at the checkout screen.
  
  As Australia's LARGEST supplier of Modern Classic Designer Furniture, we are able to negotiate with our logistics providers Australia's best delivery rates. The more we grow, the lower our rates will go, and these savings are directly passed back to our customers!

• Q: When Will My Order Be Dispatched?
  

  Dispatches occur Tuesday to Friday excluding public holidays.